Legal Notice

BBVA (Banco Bilbao Vizcaya Argentaria, S.A. under Spanish law) has its registered office at Plaza San Nicolás, n° 4, 48005 Bilbao (Spain), telephone +34 94 487 60 00, contact email address

BBVA is registered in the Commercial Registry of Vizcaya (Volume 2.083, Page 1, Sheet BI-17-A, 1st entry).

ADMINISTRATIVE AUTHORIZATION AND HIGHEST BODY: BBVA is a bank subject to the supervision of the Banco de España and is registered in the Administrative Registry of the Banco de España with reference number 0182. TAX IDENTIFICATION NUMBER CIF A-48265169.

The main office in Belgium of the Belgian branch of BBVA is at Cantersteen 47, B-1000 Brussels. BBVA, succursale en Belgique, is registered in the Central Entity Registry (Banque-Carrefour des Entreprise) under number BE 0445 048 470.

For any complaints, the customer must first contact the customer service department of the Belgian branch of the bank (see contact details above or by sending an email to If the customer is not satisfied with the response of the bank, he/she can call an impartial external ombudsman service free of charge:  the Ombudsman in financial conflicts for individuals, Ombudsfin, North Gate II, Boulevard du Roi Albert II 8, bte 2, 1000 Bruxelles (telephone no. +32 2 545 77 70, fax +32 2 545 77 79, email

The information on the site is provided for advisory purposes only, it is not to be considered a contractual offer of products or services and is not contractually binding for BBVA.

"Private" or "professional" customers of BBVA in Belgium who wish to acquire a service or product described on this website or to subscribe to the bbvanet service must visit a Belgian branch of the Belgian subsidiary of BBVA, in order to subscribe to the bbvanet service web portal by filling in the service registration form after having been notified about its availability, the contractual terms and conditions (general conditions + technical annexes) and the rates that apply.

The terms, conditions and tariffs for accessing and using the "bbvanet" service can be requested by any "private" or "professional" BBVA customer in Belgium at the branch where the account is held, which will provide the terms and subscription tariffs. Use of the site is for personal use only (not-commercial for "private" customers) and is is subject to compliance with its conditions of use.