Customer service

What do you need?

  • If you have any questions or problems involving one of your accounts opened at a BBVA branch in Spain, go to the Spanish website (www.bbva.es) or call +34 900 102 801.
  • For more information or questions about the BBVA Belgium online private banking service for individuals, please contact us by email: bbvanet.be@bbva.com or by telephone at + 32 2 500 33 93
  • In the event of a discrepancy or conflict with regard to the financial services rendered, including online services, please contact the BBVA Belgium Customer Service Department by email: bbvabe@bbva.com.